| |
*E-mail
address: |
|
| |
*Full
Name: |
|
| |
|
|
 |
Does HerpSupplies.com provide enough products to satisfy your reptile
needs?
|
| |
|
Yes
No |
| |
|
|
|
Does HerpSupplies.com provide competitive pricing?
|
| |
|
Yes
No |
| |
|
|
|
Does HerpSupplies.com navigate smoothly when browsing the site?
|
| |
|
Yes
No |
| |
|
|
|
Does HerpSupplies.com provide a quick and easy check out process?
|
| |
|
Yes
No |
| |
|
|
|
Have you taken a look at our “Herp Extras” and all it has to offer?
|
| |
|
Yes
No |
| |
|
|
|
Would you like to see us offer live feeders for your Herps?
|
| |
|
Yes
No |
| |
|
|
|
Would you like to see us offer Bulk Discounts on certain products?
|
| |
|
Yes
No |
| |
|
|
|
How easy was it to find a particular item you were looking for?
|
| |
|
Very Easy
Somewhat Easy
Easy
Somewhat Difficult
Very Difficult |
| |
|
|
|
How easy was it to browse our inventory?
|
| |
|
Very Easy
Somewhat Easy
Easy
Somewhat Difficult
Very Difficult |
| |
|
|
|
How easy was it to move items into your shopping cart?
|
| |
|
Very Easy
Somewhat Easy
Easy
Somewhat Difficult
Very Difficult |
| |
|
|
|
How easy was it to remove items from your shopping cart?
|
| |
|
Very Easy
Somewhat Easy
Easy
Somewhat Difficult
Very Difficult |
| |
|
|
|
How easy was it to modify items in your shopping cart? For instance
to change quantity, color, size, etc.
|
| |
|
Very Easy
Somewhat Easy
Easy
Somewhat Difficult
Very Difficult |
| |
|
|
|
How easy was it to resume shopping after placing items in your
shopping cart?
|
| |
|
Very Easy
Somewhat Easy
Easy
Somewhat Difficult
Very Difficult |
| |
|
|
|
How satisfied were you with the available shipping options?
|
| |
|
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Very Dissatisfied |
| |
|
|
|
Was your order complete when you received it?
|
| |
|
Yes
No |
| |
|
|
|
What was the MAIN reason you did not make a purchase from our
online store?
|
| |
|
Price
Availability of Item
Shipping Options
Selection
Difficulty Navigating
Payment Options
Other:
|
| |
|
|
|
Overall, how satisfied were you with your shopping experience
at our online store?
|
| |
|
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Very Dissatisfied |
| |
|
|
|
Do you think you will shop at our online store again?
|
| |
|
Yes
No |
| |
|
|
|
What, if anything, can we do to improve your experience at our
online store?
|
| |
|
| |
|
|
|
Comments/Questions:
(please be as specific as possible) |
| |
|
|
* Would you like to be added to our mailing
list(s), so that we can notify you of new additions and specials?
|
|
| |
|
| |
*=
Required Field |
|
